continuity of staff
Definition
Continuity of staff is a contractual obligation that requires a service provider to keep the same employees working on your account or project throughout the duration of your agreement. This provision protects you from constantly training new people and ensures the quality and consistency of the work you signed up for.
Example
If you hire a marketing agency and their contract includes a continuity of staff clause, they cannot simply reassign your dedicated account manager to another client without your approval.
Watch Out
Make sure your contract specifies what happens if a key staff member leaves the company, because without that protection the clause may leave you with no real remedy.
See which terms appear in your contract?
This definition is for informational purposes only and does not constitute legal advice. Please consult with a licensed attorney for legal guidance.