client contact
Definition
A client contact is a person at a customer's company who serves as your main point of communication for a business relationship or project. This is the individual you call, email, or meet with to discuss work, handle issues, and keep things moving forward.
Example
If your small landscaping company has a contract with a hotel chain, the hotel's facilities manager might be listed as the client contact, meaning all your questions and updates go through that one person.
Watch Out
When a contract names a specific client contact, make sure you get an updated contact in writing if that person leaves the company, because disputes can arise over whether communications were properly delivered.
See which terms appear in your contract?
This definition is for informational purposes only and does not constitute legal advice. Please consult with a licensed attorney for legal guidance.